Last updated 14 November 2026.
Who we are
Sell My BMW X5 is the controller of your personal information. Our address is 165 High Street, Barnet, EN5 5SU. Contact us about this policy by WhatsApp or by post.
What we collect
- Quote form: your name, phone number, email (optional), and details of your car: registration number, mileage and condition.
- WhatsApp: your number, name, messages and any photos you send.
- If you sell us a car: ID and payment details.
- Technical data such as your IP address, processed by our website host to deliver and secure the site.
How we use it
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry and valuing your car | Steps at your request before a contract, and legitimate interests |
| Buying, collecting and paying for your car | Performance of a contract |
| Records, accounts and identity checks | Legal obligation and legitimate interests |
| Keeping the website secure | Legitimate interests |
We don’t sell your information or use it for marketing unless you ask us to.
Who we share it with
Service providers who help us run the site and handle enquiries: Cloudflare (hosting), Formspree (form handling) and WhatsApp (Meta). Some may process data outside the UK. We may also share details with the DVLA or vehicle history and finance check providers where needed, and with advisers, regulators or law enforcement where required by law.
How long we keep it
If you don’t sell us a car, we keep your enquiry for up to 12 months, then delete it. If you sell us a car, we keep transaction records for as long as the law requires, usually six years.
Your rights
You can ask to access, correct or delete your information, restrict or object to how we use it, and in some cases receive a copy. Contact us using the details above. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and third parties
We don’t use advertising or analytics cookies. The site loads fonts from Google Fonts, so your IP address is sent to Google when the page loads. If you tap the WhatsApp button, WhatsApp’s own privacy policy applies.
Ready to sell your BMW X5 today?
Tell us about it and we’ll come back with a fair, no-obligation valuation, then collect from anywhere in the UK, usually within 48 hours of agreeing a price. Free to ask, easy to say no.